FAQs
Do you have a refund policy?
Unless otherwise stated, we do not offer refunds at this time unless for special circumstances such as, pregnancy (see below).
Do you have a pregnancy DeFeRral Policy?
Yes! No questions asked. We’ll work with you on a refund or defer your entry to a different year/event.
This policy extends to both partners and applies if:
They adopt a child under the age of 5 in the time between the runner entering the race and the deferral deadline.
The runner or their partner becomes pregnant after entering the race.
The runner or their partner gives birth to a child in the time between the runner entering the race and the deferral deadline.
Do you have a non-binary and or Transgender Category?
Transgender and non-binary runners are encouraged to participate! We will accept every transgender and non-binary runner’s self-declared gender category at registration and no one may challenge a runner’s self-declaration.
How do I change my Race distance?
On Runsignup, you have the ability to move from one distance to another prior to the event. If you would like to downgrade to a shorter distance, you can, but you will not receive a refund (and cannot change it back on your own).
If you would like to upgrade, your original order is removed and you will be issued a credit to re-register for another distance, AT THE PRICE OF THE OTHER DISTANCE ON THE DATE OF THE ORIGINAL ORDER. You will be directed to re-register.
Are your races new parent friendly?
All of our races have a pregnancy deferral or refund policy.
The race will provide either completely free of heavily subsidized Child-Care. Visit our Child-Care program page for more information.
HOw does the waitlist worK?
If any events sell out, a waitlist will get created. As spots in the event open, runners will be invited from the waitlist into the event. The invitation will be an email issued through Runsignup with an option to accept or decline.
If you accept the invitation your credit card will be charged the registration fees at the time you signed up. If you decline the invitation your registration will be removed and you will not receive any charges.
Will volunteers receive anything for their time?
You’ll receive credits based on the amount of hours you work ($10-15 dollars worth of credits an hour depending on the position) and hugs from the Race Directors <3. Visit our volunteer page for more information.
Do you have Race scholarships?
Yes! To apply, navigate to our scholarships page for the current application and application deadlines.